Operation Supervisor

STAFFLUENCE RESOURCES INC (SRI) is looking for OPERATIONS SUPERVISOR to be assigned in MAKATI CITY.

The Operations Supervisor is responsible for overseeing the daily activities and operations of a specific team or department within the organization. This role ensures that all operational processes run smoothly, efficiently, and meet company standards. The supervisor plays a hands-on role in managing workflow, ensuring employee performance, addressing any operational issues, and ensuring the team meets production or service goals

QUALIFICATIONS:

• A Bachelors degree in Business Administration, Operations Management, or a related field is a plus.
• Minimum of 3 of experience in an operations or supervisory role, ideally in a relevant industry.
• Experience with managing or leading teams and overseeing daily operations

KEY RESPONSIBILITIES:

Team Management & Supervision:

• Lead and supervise a team of operations staff, ensuring they are motivated, trained, and working efficiently.
• Assign tasks and monitor work performance to ensure that goals are met on time and within quality standards.
• Conduct regular performance evaluations, provide feedback, and coach team members on professional development.

Workflow Coordination & Monitoring:

• Coordinate daily activities, ensuring that operations are running smoothly and all tasks are completed according to established procedures.
• Monitor workflow, identify bottlenecks, and ensure that resources are allocated appropriately to meet deadlines.
• Ensure that operations meet customer service standards, if applicable, by overseeing timely and efficient delivery of services or products.
• Address any operational issues that may affect customer satisfaction and work with the team to find solutions.

Collaboration with Other Departments:

• Work closely with other departments to coordinate tasks and ensure that operations run smoothly.
• Ensure effective communication between teams and collaborate on cross-functional projects.

Skills & Abilities:

• Strong leadership and interpersonal skills.
• Excellent problem-solving, multitasking, and decision-making abilities.
• Ability to manage and motivate a team effectively.
• Strong attention to detail and ability to ensure quality standards are maintained.
• Familiarity with operational software and Microsoft Office Suite.
• Knowledge of safety regulations and industry best practices.

Job Type: Full-time

Pay: Php25,000.00 - Php30,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary
• Performance bonus

Education:

• Bachelors (Preferred)

Experience:

• Operations Management: 3 years (Preferred)

Work Location: In person