Order Management Staff

Job Description:

- Trouble shoots all sales orders and assist to identify and execute various enhancement to all management process.

- Manage all communication with all sales department order and process all customer orders and delivery of products.

- Coordination/Follow-up with the NT Sales Team (BDM/TL/TSR) for their Purchase Orders.

- Coordination/Requesting with NT Sales Team for the extension of Purchase Order cancel date.

- Checking and monitoring orders thru TARKIE vs. SAP (Systems Application Programming).

- Validate Purchase Order as to Accuracy (price, Quantity, Barcode & Item Description).

- Ensure compliance with Customer Delivery Requirements (Advanced Shipment Notice (ASN),

Palletized Delivery, Shrink Wrapping, Receiving Window, Bundling for BOTO, etc.)

- Ad Hoc Reports: Late Orders (based on agreed Day 0 order submission), List of store without Orders (based on delivery Cluster), Delisted/Depleted Item, etc.

Objectives:

- Responsible for error free processing of orders for assigned customers i.e., order retrieval, encoding into SAP, transmission to warehouse etc. up to DR/SI creation.

- Monitors timely submission of orders and processing until delivery to customers.

- Updates and advise concerned groups of any specific requirements of the customers or order including special instructions.

- Provides information on status of orders via regular report or ad hoc inquiry.

- Accountable for performance of OM Staff reporting to him/her - for TL/Supervisor.

Job Requirements:

- Bachelors Degree in anyfield

- At least 1-2years work experience in the same position

- With background in SAP system or other system provider as long as connected to Order Management

- Proficient in Microsoft Office (MS Excel)

- Keen eye to details and naturally vigilant.

- CAN START ASAP

Job Type: Full-time

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• 13th month salary