Dental Receptionist Virtual Assistant

Company: Health Express Clinics, Texas, USA Location: Remote Position Overview: Health Express Clinics is currently seeking a customer-oriented and proactive Dental Receptionist Virtual Assistant to join our team. The ideal candidate will have experience in dental office administration, excellent communication skills, and the ability to thrive in a virtual work environment. As a Dental Receptionist Virtual Assistant, you will be responsible for managing front desk operations for dental practices, ensuring seamless patient interactions and efficient office workflows.

Responsibilities:Serve as the primary point of contact for patients, dentists, and other dental office staff via phone, email, and online chat. Schedule and confirm patient appointments, maintaining accurate and up-to-date appointment calendars. Greet patients warmly and assist with check-in and check-out procedures.

Verify patient insurance coverage and process insurance claims as needed. Manage patient registration process, including updating patient records and collecting necessary information. Coordinate with dental providers to ensure timely and efficient patient care.

Respond to patient inquiries and address concerns in a timely and professional manner. Assist with administrative tasks such as billing inquiries, treatment plan coordination, and record-keeping. Qualifications:Proven experience as a Dental Receptionist or similar role in a dental office setting.

Strong customer service skills and a friendly, professional demeanor. Excellent organizational and multitasking abilities. Proficiency in using dental practice management software (Dentrix, Eagle Soft or

Open Dental) and electronic health records systems. Strong communication skills, both verbal and written. Familiarity with dental terminology and basic dental procedures.

Preferred Qualifications:Certification or training in dental office administration. Experience with telemedicine platforms and virtual healthcare services. Bilingual proficiency in English and another language commonly spoken in dental settings.

Technical Requirements Operating System: Windows 10 Pro at 32/64-bit - *GenuineCPU: Intel Core i5 8th gen and above or AMD equivalent

Memory: at least 8GB RAMPower Backup (Power pack): Generator or UPS PreferredInternet subscription/speed: At least 50 Mbps (DSL/Fiber only); LTE connection not accepted

Headset w/ mic (Recommended: Plantronics Audio 628 Stereo USB Headset)Webcam: HD 720p/1080p (Recommended: A4Tech PK-910H)External monitor screen, 17,19 or 22 inch in size

Benefits:Independent Contractor position

Compensation: $5/hr for the first 3 months and then $6/Hr afterwards.CST/PST/EST work schedule.HMO after 6 months of services

How to Apply: DO NOT APPLY FOR THIS POSITION, IF YOU DO NOT MEET TECHNICAL REQUIREMENTSSUBMIT Copy of the updated resumeSUBMIT 1-Min LOOM VIDEO of self-introduction