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Global Manager -technical Training

Sutherland | Taguig, Metro Manila | PH

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Sutherland with the position of Global Manager -technical Training - Sutherland which was opened this.

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**Job Description**:

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Manager for Training who will create and facilitate training materials with a focus on equipping the organization with fundamental skills and knowledge. If you are a Training Manager looking for a global career, do not miss this opportunity!

As a Training Manager, you will set the path to success by overseeing new hire, progression and enhancement training. You are also expected to: Key Responsibilities

  • Supervise Observe Training Delivery in class
  • Guide Coach trainers on technical soft-skills related aspects
  • Assess Analyze Monitor KPI Performance for waves
  • Create effective action plans for improvements in training results
  • Supervise, Observe and Coach the Nesting Leads and support resources using an effective, con
**Qualifications**: - College Degree (Masters/MBA is preferred) - Minimum of 6-year BPO experience with at least 3 years of managing Training and Development business unit - A minimum of 2 years in a supervisory role and/or exposure to leadership training - Strong understanding of process transformation services (SL, Quality, Voice / Data metrics, etc) - Strong verbal and written communication skills; be able to communicate in a clear, constructive and professional manner - Ability to be pro-active in developing trust and professional rapport with Team Managers; work as a team-player - Ability to efficiently manage time and to be able to effectively track training criteria (attendance, test scores, etc. - Strong analytical skills Additional Information hybrid set-up

Information :

  • Company : Sutherland
  • Position : Global Manager -technical Training
  • Location : Taguig, Metro Manila
  • Country : PH

How to Submit an Application:

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Post Date : 2025-06-16 | Expired Date : 2025-07-16

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